Coles Customer Fulfilment Centre NSW

Client

Charter Hall

Location

Project Duration

85 Weeks

Projects Size

46,000sqm

Status

Built to meet the growing demand for online grocery delivery, this automated Customer Fulfilment Centre (CFC) in Western Sydney combines cutting-edge robotics with high-volume operational capacity.

Developed in partnership with Charter Hall and powered by Ocado’s robotics and software systems, the facility handles everything from grocery picking to dispatch across ambient, chilled and frozen zones. Inside, a network of order-picking robots navigates these chambers to streamline grocery selection and packing with speed and precision.

A food-grade bakery fitout supports fresh production on-site, while custom-built infrastructure for van refuelling, washing and servicing ensures seamless distribution to households.

The facility is backed by dual-feed power redundancy, generator support, and a 2MW solar PV system. With integrated amenities for staff and streamlined despatch operations, it’s a future-ready solution for one of Australia’s largest supermarket chains.

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